This policy explains what personal information The Milkat Hub collects, why we collect it, and the choices you have. It applies to this website and the services offered on it.
1. Information we collect
Account details you provide — name, email, phone number and, for owners and agents, business and RERA details.
Listing and enquiry content you submit, including property details, photos and messages to sellers.
Usage data such as pages viewed, searches run and device or browser information, collected to keep the service secure and improve it.
2. How we use your information
To operate the platform: publish your listings, deliver your enquiries to the relevant seller or agent, and let you manage saved searches and alerts.
To verify listings and users, prevent fraud and abuse, and meet legal and RERA obligations.
To send service messages and, only where you have opted in, market updates you can unsubscribe from at any time.
3. Sharing
When you submit an enquiry, the property owner or their agent receives your name and contact details so they can respond.
We use vetted service providers (hosting, analytics, communications) who process data only on our instructions.
We do not sell your personal information.
4. Your choices
You can access, correct or delete your account data from your profile, or by contacting us.
You can opt out of marketing messages using the unsubscribe link or your notification settings.
5. Data retention & security
We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymise it.
We use encryption in transit, access controls and regular reviews to protect your data, though no method of transmission is completely secure.
6. Contact
Questions about this policy: support@themilkathub.in, or write to 4th Floor, Sun Avenue One, Manekbaug, Ahmedabad, Gujarat 380015.